OWNER FAQS

Answers to your frequently asked questions

  • We manage properties of all sizes for our owners. We manage townhouses, single-family homes, multi-family homes, condo associations, and commercial properties.
  • With all new accounts, we are typically able to fully set up the property and tenants within 48 hours after completing the property management agreement.
  • Yes, we are reachable after hours. We have a 24/7 maintenance line for emergencies. As for non-emergent inquiries, we try to respond as soon as possible either by phone or email. We are also able to schedule phone conferences after hours for tenants and owners that may not be able to speak during normal business hours.
  • Yes, we offer a direct deposit which takes 1-2 business days to clear your account from the date of transfer.
  • Standard policy is to sign a 14 month lease, however we offer flexible terms based on our clients needs.
  • Our typical security deposit is slightly more or less than one month’s rent.
  • Each month you will get a monthly statement emailed and uploaded to your owner portal. This statement will show income and expenses. We have a number of different property reports we can run for you and would be happy to at any time.

PROPERTY MANAGEMENT

We offer full service North Metro Atlanta property management to owners & investors.

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TENANT RESOURCES

We make it easy to pay rent and submit maintenance requests online.

AGENT REFERRAL

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